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Effective November 24, 2024, the UK government has introduced significant new legislation to enhance public EV charging infrastructure. These measures are aimed at making EV charging more accessible, transparent, and convenient for users, addressing key concerns such as payment complexity and reliability.
Key Highlights of the Legislation
Contactless Payment Requirement: All new public chargers above 8 kW and existing rapid chargers exceeding 50 kW must support contactless payment options. This enables drivers to pay easily without requiring memberships or contracts, encouraging seamless, hassle-free charging.
Enhanced Service Reliability: Rapid charge points must maintain at least 99% reliability annually, ensuring drivers can count on functional chargers wherever they go. Operators are required to report uptime data, promoting accountability and enhancing user trust.
Pricing Transparency: The legislation mandates clear pricing displays in pence per kilowatt-hour (p/kWh) at public charge points or through supplementary devices, ensuring users are aware of costs before initiating a charging session.
24/7 Support and Data Accessibility: To improve the charging experience, operators must provide round-the-clock customer support and maintain accessible, accurate information about charger locations, availability, and pricing.
How Advanced EV Can Help Businesses Meet Compliance
At Advanced EV, we specialise in supporting businesses with the tools and expertise to meet these regulatory requirements. Here’s how we can assist:
Payment Kiosk Integration: We offer seamless retrofitting solutions for existing EV charge points to include contactless payment kiosks. Whether you're upgrading a rapid charger to meet the 50 kW+ requirement or need to add payment terminals to other charge points, our team ensures compliance with minimal disruption to operations.
Customisable Software Solutions: Advanced EV provides integrated payment software compatible with all charger types. This includes real-time cost tracking and easy integration with roaming networks, simplifying both driver and operator management.
Compliance Guidance and Training: Our experts provide tailored advice on meeting the 99% uptime reliability requirement, helping businesses develop maintenance schedules and reporting frameworks.
24/7 Support Setup: Partnering with Advanced EV ensures your business has the infrastructure for 24/7 helpline services, improving customer satisfaction and ensuring compliance with new support regulations.
Data Management and Reporting: With Advanced EV’s platform, operators can effortlessly maintain and share accurate data about charger status, usage, and pricing as required by the legislation.
The Road Ahead
These updates signify a major shift in the EV ecosystem, improving accessibility and reliability for drivers while pushing operators toward higher standards. For businesses, meeting these standards is crucial for staying competitive and compliant. Advanced EV is here to help bridge the gap between current infrastructure and the regulatory future.
Contact us today to learn more about how Advanced EV can make your charging network compliant, efficient, and driver-friendly. Visit www.advancedev.co.uk/contact-us for a consultation or further details or call 0204 548 3032 to speak with a member of our team.
